Why NLP is a must for your chatbot Chatbots, though they have been in the IT world for quite some time, are still a hot topic. 34% of all consumers see chatbots helping in finding human service assistance. 84% of consumers admit to natural language processing at home, and 27% said they use NLP at […]
New study shows conversational customer engagement is critical To know more about our solution and how we’re working to deliver conversational customer support, request a demo. Numbers provide an indisputable basis for decision-making, making data analytics reports a crucial tool for leaders. A remarkable 90% of business leaders have reported improvements in their customer experience […]